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No Confidentiality at Work

By Dennis McCafferty on 2010-08-24


It's time to overhaul policies on access to data and apps, according to a new survey from SailPoint. A surprisingly large percentage of workers feel that there’s nothing wrong with reading confidential files that they're not supposed to see, and many employees have no reservations about stealing electronic assets when they leave a job. In fact, workers are more likely to steal e-data these days than a stapler. The upshot: IT managers face a real challenge in balancing business risk with the need for access to sensitive data and applications. "Many employees may not believe that taking company data is equivalent to stealing,” says Jackie Gilbert, vice president of marketing and a cofounder at SailPoint. “It highlights what I call a 'moral grey area' around ownership of electronic data. As frequently as employees move to competitive companies, these attitudes are major red flags for employers." Nearly 1,600 full-time, part-time and contractual employees in the U.S. and the United Kingdom took part in the survey.
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49 percent would look at a confidential file accessed inadvertently, including salary info, personal data or merger plans.

Just one-third of those surveyed say they'd alert a manager about an inadvertently granted, confidential file-access mistake.

45 percent of U.S. survey participants would peek at confidential files, while 57 percent of U.K. survey participants say they'd do so.

Nearly one-half of survey participants admit that they would take some form of company property with them when leaving a position.

27 percent of survey participants say they'd take customer data – including contact information – when leaving a position.

23 percent of survey participants say they'd take electronic files when leaving a position.

16 percent of survey participants say they'd take product information, including designs and plans, when leaving a position.

16 percent of survey participants say they'd take small office supplies, like a stapler, when leaving a position.

46 percent of survey participants say the recession has not influenced a co-worker’s tendency to steal from an employer.

Steps for IT Managers: Constantly educate employees about policies, which must be clearly defined with minimal gray areas.

Steps for IT Managers: Conduct quarterly reviews to ensure that only employees who truly need access get it.

Steps for IT Managers: Control access to apps and data; Automate access removal when employees change roles or leave company.

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