The first fiasco in the Florida vote was over paper. The second was electronic. How hard is it to get votes right?
Do When Introducing New Technology">
What You Should NOT Do When Introducing New Technology
Rush. Don't hurry to deploy without paying attention to training, documentation, operational procedures and support
Go down to the wire. Don't deploy technology or a large scale, high-pressure event without test-driving it through a smaller scale, less-critical trial
Fail to prepare for the worst. Make sure you have a fallback plan in case something goes terribly wrong
Set rigid, arbitrary deadlines. Try to build a cushion in case either the technology or the people who must work with it aren't ready
Change too many things at once. Florida did exactly that by introducing new technology when the voting system was being disrupted by other factors like redistricting--with disastrous results