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59 percent of workers say they often see problems at companies that management is not aware of.
87 percent of employees say they will contribute their thinking when they see ways to improve business.
One-fifth of employees say supervisors say they'll deal with problems reported but then don't actually do so.
60 percent of workers say customers are the most valued group within a company.
20 percent of employees say top management is the most valued group within a company.
Nearly half of workers say that they themselves are the least valued group within a company.
52 percent of employees believe rank-and-file are most responsible for quality service to customers.
Less than half of employees say they're committed to staying with their current companies.
55 percent of workers feel management practices must change for companies to effectively confront future challenges.
72 percent of employees are confident that top management can create an environment of transparency where all employees are aware of true business challenges.
78 percent of employees say their top management is capable of creating an environment where employee ideas/suggestions are valued.
83 percent of workers still believe their companies will emerge from the downturn as industry leaders.
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