Dade Behring Base Case

By Baselinemag  |  Posted 2007-06-14 Email Print this article Print
 
 
 
 
 
 
 

The manufacturer of clinical diagnostic instruments rolled out new software, but employees did not know how to use it. A new lesson plan made the difference.

Dade Behring Base Case

Company:
Dade Behring

Headquarters:
1717 Deerfield Rd., Deerfield, IL 60015

Phone Number:
(847) 267-5300

URL:
www.dadebehring.com

Business:
Engages in the development, manufacture and sale of clinical diagnostic instruments, consumable supplies and services to clinical laboratories worldwide.

CEO:
James Reid-Anderson

Chief Technology Officer::
Mark Wolsey-Paige

Challenge:
Instruct a worldwide workforce to effectively use new software, and to keep them current with upgrades and changes.

Baseline Goals:

  • Train more than 6,000 employees to use enterprise applications.
  • Reduce cost of user training.
  • Enhance training efficiency.



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