Key Performance Indicators

By Larry Dignan  |  Posted 2004-11-11 Email Print this article Print


Re-Thinking HR: What Every CIO Needs to Know About Tomorrow's Workforce

CVS said there was only one way to deal with Eckerd's information systems: Burn 'em down.

Key Performance Indicators: Tale of Two Drugstores

If CVS wants to measure the success of its acquisition of Eckerd's stores in the southern U.S., the company will have to bring the purchased stores up to its own standards. Here are the 2003 performance metrics for CVS and Eckerd overall.

  CVS Eckerd
Sales $26.6 billion $7.2 billion
Gross margin (% of sales) $6.9 billion (25.8%) $1.7 billion (22.7%)
SG&A (% of sales) $5.1 billion (19.2%) $1.4 billion (19.4%)
EBITDA (% of sales) $1.8 billion (6.6%) $241 million (3.3%)
Source: Company filings, J.P. Morgan

Business Editor
Larry formerly served as the East Coast news editor and Finance Editor at CNET Prior to that, he was editor of Ziff Davis Inter@ctive Investor, which was, according to Barron's, a Top-10 financial site in the late 1990s. Larry has covered the technology and financial services industry since 1995, publishing articles in, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism.


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