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Biggest Brands On the Web

By Dennis McCafferty on 2010-08-09


Online media and social networking sites and tools are rapidly turning buzz-building into a science. Creating brand awareness is hardly unique to the digital age, of course. In the Mad Men era, cigarette companies, booze suppliers and other product-driven businesses sent free samples to members of the press in exchange for ink. That stuff still goes on, but the game is changing. A new study, the General Sentiment Media Value Report, uses a system of quantifiable metrics to rank which companies are the best at creating this kind of exposure. It also measures the amount of negative exposure that top brands are generating as part of its calculations. The results clearly demonstrate that digital media-savvy companies are out in front when it comes to online headlines and chatroom conversations. Although, in the case of one oil-production giant, that kind of conversation isn't exactly doing the company any favors in the public eye. To come up with its rankings, General Sentiment analyzed online content and documentation for volume and positive/negative qualities, and developed a "purchase value" of the brand's exposure. Here are the companies dominating its rankings, and a sense of how great brand exposure is achieved.
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#1 Global Brand: Apple

Buzz over the iPad and iPhone 4 has earned the company more than $1.4 billion in estimated exposure value in the last quarter.

#2: BP

Some brand exposure is bad exposure. The oil-spiller got over $800 million in estimated exposure value, most of it negative.

How is Internet buzz created?

News, blogs, tweets and other media/social-networking tools get users talking about brands.

Off-line and online efforts fuel the buildup

Product launch events, ad campaigns, earnings reports, even a single customer's experience, can make impact. Scandal, too.

Search-engine titans

Google is #3, with over $786 million in exposure over the last quarter; Yahoo is #5, with more than $363.6 million.

Buzz builders

Google's Android Software boosted its numbers. Yahoo gained by integrating Facebook updates into the search engine.

Microsoft (#4, with nearly $632 million in exposure) rode the release of a new Xbox 360 design that has consumers sharing reviews, opinions.

Sony (#6/$183.1 million) got customers talking by unveiling a lineup of 3D video games for the PlayStation 3 at E3.

Intel (#7/$162.5 million) is heavily promoting its Atom line of chips for automobiles, smart phones and Internet TV.

HP (#8/$143.8 million) announced plans to acquire Palm and bring the brand into the smart phone/tablet PC market.

eBay (#10/$134.8 million) is generating a great vibe with major labels and private sales via its new eBay Fashion site.

Road Warriors

Ford rules at #9, with nearly $143.8 million in exposure value - axing the Mercury line was a hot social-net topic.

Mercedes-Benz is #12, with $108.2 million, and recall-plagued Toyota is #18, with $87.8 million.

Brewing Battle

Coffee-fueled McDonald's is #16, at $94.5 million, enough to edge Starbucks, #17 with $90.8 million.

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