How to Speak the International Language of Business
With the increasingly global economy, knowing the rules of working with people around the world will be more important to business success. Different cultures have different customs, and if you don't know the rules of the road where you're doing business, you could screw up and not even know it. In the book "Communicate with Confidence!: How to Say It Right the First Time and Every Time" (McGraw-Hill Professional/available now) author Dianna Booher explores many of these nuanced interactions to guide you through your professional pursuits abroad. From knowing the appropriate times to discuss business, the art of the business-card exchange, when to make eye contact or what to wear, Booher says there is more than just political correctness at stake. "Even though diversity has been a frequent topic of training seminars and speeches ... there's a big gulf between an awareness of differences and an appreciation of differences," she writes. For more about the book, click here.