Being Liked Trumps Being Smart
Sounds like high school all over again: Career success depends more on popularity than intelligence. But bosses value workers who interact well with colleagues, customers, and partners, according to a recent survey from CareerBuilder and to a new book, The 11 Laws of Likability (Amacom/Available in September). The CareerBuilder research -- for which 2,600 hiring managers and HR pros took part -- focuses upon employer preference for workers with high emotional intelligence -- the ability to control emotions and effectively manage relationships -- as opposed to plain old IQ. “When it's down to you and another candidate for a promotion or new job,” says Rosemary Haefner, vice president of human resources at CareerBuilder, “dynamic interpersonal skills will set you apart.” In the Laws of Likability book, author Michelle Tillis Lederman highlights 11 key personal qualities that distinguish successful, likable professionals from the rest of the pack. We discuss several of them below here; click here to learn more.