IT InnovationBy Baselinemag | Posted 2002-02-04 Email Print
The claim that information technology's benefits are real but not measurable is faint and, in this economic climate, dangerous praise. Luckily, it's also no longer the case: Corporations, analysts and academics are relying on tangible, new IT metrics to
Metric: IT-Based Product Launch Ratio
Definition: The percentage of product or service launches planned for the upcoming 24 months in which IT is a key component of the offering. (The personalization software in a new targeted marketing campaign on the Web site, for example.)
|Example:||# of IT-based product launches||x 100|
|Total # of product launches|
Significance: Shows the focus of the IT department on ensuring near-term success of the company in the marketplace.
Metric: R&D Investment Ratio
Definition: The impact of R&D investments on the worth of a company. Calculate the percent change in your company's market-to-book ratio for each year for the past five years. Divide by the percent change in dollars invested in R&D efforts.
|Example:     ||A. Calculate Market-to-book ratio for each year|
|                      stock price                      ||= Mx (x=year)|
|      stockholders' net worth (book equity)      |
|# of shares outstanding|
|B. Calculate percent change and divide by percent change in R&D dollars|
|        (M1-M2)/M1        |
|(R&D1-R&D2) / R&D1|
Significance: A 34-year study led by MIT Sloan School of Management professor S.P. Kothari found that market-to-book ratios rose 4.3% with each 1% increase in R&D investment-predicated on sound investments, of course. Compare this number with the ratio of R&D costs to IT's R&D support costs to further manage spending.