Recovery Timeline

By Edward Cone  |  Posted 2001-10-29 Email Print this article Print
 
 
 
 
 
 
 

Cantor Fitzgerald and its electronic trading subsidiary eSpeed lost 700 employees, including 180 members of technology staff. The response of those still on the job: Restore service to customers in less than two days.

8:30 am Decide to take day off after fishing trip canceled.

8:47 am The north tower of the World Trade Center is hit by airplane. Data center could be affected.

8:50 am Receive call from Jim Coffey, manager of enterprise systems group. He's on his way to Rochelle Park, N.J., mirror site.

8:51 am Call London office over tie-line connection on 103rd floor of the trade center. Communications to data center still live.

9:03 am The south tower is hit by another airplane.

9:50 am The south tower collapses.

10:29 am North tower collapses; connection to London and data center is lost.

11:00 am An emergency team of IT staff is dispatched to Rochelle Park to assess the situation. A virtual private network connection to Rochelle Park data center established. Cable-modem service, cell phones, land lines used to direct restoration operations.

12:00 pm First milestones for bringing eSpeed back on line are set. Search for missing technology staff members continues.

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Senior Writer and author of the Know It All blog

Ed Cone has worked as a contributing editor at Wired, a staff writer at Forbes, a senior writer for Ziff Davis with Baseline and Interactive Week, and as a freelancer based in Paris and then North Carolina for a wide variety of magazines and papers including the International Herald Tribune, Texas Monthly, and Playboy. He writes an opinion column in his hometown paper, the Greensboro News & Record, and publishes the semi-popular EdCone.com weblog. He lives in North Carolina with his wife, Lisa, two kids, and a dog.
 
 
 
 
 
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