Recovery TimelineBy Edward Cone | Posted 2001-10-29 Email Print
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Cantor Fitzgerald and its electronic trading subsidiary eSpeed lost 700 employees, including 180 members of technology staff. The response of those still on the job: Restore service to customers in less than two days.
8:30 am Decide to take day off after fishing trip canceled.
8:47 am The north tower of the World Trade Center is hit by airplane. Data center could be affected.
8:50 am Receive call from Jim Coffey, manager of enterprise systems group. He's on his way to Rochelle Park, N.J., mirror site.
8:51 am Call London office over tie-line connection on 103rd floor of the trade center. Communications to data center still live.
9:03 am The south tower is hit by another airplane.
9:50 am The south tower collapses.
10:29 am North tower collapses; connection to London and data center is lost.
11:00 am An emergency team of IT staff is dispatched to Rochelle Park to assess the situation. A virtual private network connection to Rochelle Park data center established. Cable-modem service, cell phones, land lines used to direct restoration operations.
12:00 pm First milestones for bringing eSpeed back on line are set. Search for missing technology staff members continues.